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Plan a new

With our Parcel Navigator Returns, you will be able to return your parcels
quickly and easily.

Please enter your parcel identification number (without spaces between numbers)

Manage your

Welcome to your Parcel Navigator

Organise the delivery of your parcel quickly and easily.

Please enter your SMS code, your non-delivery notice number, or your parcel number (without blanks between numbers) and your postcode:

The information collected will be processed by computer in order to enable your parcel to be delivered. Only the departments concerned will have access to this data.
In accordance with the "informatique et libertes" law (French Data Protection Act) of 6 January 1978, amended in 2004, you have the right to access and correct the information that concerns you. You can exercise this right by writing to DPD FRANCE SAS - Service Marketing et Communication - 27 rue du colonel Pierre AVIA - 75015 PARIS. If you have legitimate reasons, you may also refuse that the data concerning you be processed.